Returns & Exchanges

At SNOW®, we stand behind our professional-grade oral care products and offer a 30-day satisfaction guarantee to ensure you love your brighter smile. If you are not completely satisfied with your purchase, we are happy to assist with a return or exchange for eligible items.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and shipping zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, a prepaid shipping label will be generated; simply print it and attach it to your original packaging.

• 3.
  Ship the Product

  Drop off your package at the designated carrier location, ensuring all original components and accessories are included in the box.

• 4.
  Receive Refund or Credit

  After our warehouse inspects the returned items, we will issue a refund to your original payment method or ship out your exchange within 5-7 business days.